Unified Communications

Mitel Business Communications Solutions

Complete business communication solutions for every need

Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and Web conferencing.

When these tools are integrated into a system that allows easy flow of communication among devices, it’s called unified communications and collaboration, or UCC.

Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of Mitel’s voice solutions can be expanded into full, feature-rich UCC solutions. And because Mitel gives you the option to run powerful solutions on their hardware or on your servers through software, you can expand on your terms and your timing.

Mitel also offers voice and unified communication solutions as a service. Mitel’s cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using Mitel’s data centers. This means no long-term commitments or capital expenditures.

Mitel has been delivering business communications solutions for more than 40 years. Our solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Mitel’s solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.

Merging voice, video & data networks Ok, it sounds great, but how does PCC do it?

Here is where we really go to work. PCC will do a thorough analysis of your voice, video and data network and all business applications to make sure that the integration is set up in an efficient and functional manner.

Smooth installation means considering:

  • Facility layout
  • Corporate structure
  • Staffing patterns and their effects on resources
  • Internal communication
  • Communication with customers and vendors
  • Wiring requirements
  • Connectivity between multiple locations
  • Carrier service to support both voice and data
  • Data network infrastructure and efficiencies
  • Disaster recovery and level of resiliency required
  • Contact management integration
  • Other software resources
  • And much more

We pride ourselves on working closely with our customers to create a secure and reliable solution utilizing the most current, advanced technology on the market to provide the highest quality end user business communication and audiovisual experience possible. At PCC, our belief is that the best system is not about equipment alone, it’s about reliability, seamless delivery and communication.

For more information about Mitel Unified Communication Solutions Portfolio, please call PCC’s Toll Free # (888) 262-7596 ext. 110.